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Technology disruption, data explosion and evolving customer expectations continue pose challenges for business across industries and especially for the commercial real estate (CRE), while creating new opportunities. Although, the industry has been a late mover in adopting technology, players are increasingly realizing the looming threat of being redundant if they fail to keep pace with the changing business imperatives.
In fact, increasing demand for flexibility within the lease structure led to a growth of new leasing business models. Flexible lease in New York City grew by 44% year-on-year since 2018. Given the market situation it is becoming important that CRE players need to prioritize and focus on tenant experience by modernizing and streamlining operations across the board. Out of which lease abstraction plays a vital role in not just managing lease portfolio but also meeting changing tenant expectations.
The growing need for streamlining lease abstraction
With rapid globalization and new and emerging lease structures real estate managers are tasked with abstracting variety of high volume of leases with broad scope in a relatively limited span of time. A challenge that is further compounded by the need to manage leases in multiple foreign languages with local market and legal nuances. Plus, CREs need to ensure lease abstractions meet the Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) requirements. Despite lease abstractions emerging as one of the key processes most CRE companies still follow laborious and dated processes. This often leads to accuracy and timeliness issues and are fraught with cost overruns and data and compliance risk, which in turn hinder business growth as well as reputation.
To manage these complexities CREs should have access to dedicated skilled and experienced resources who can operate round-the-clock. Having said that establishing such a set up in-house will only add to the cost pressure, therefore the most viable way is to outsource lease abstraction services to offshore vendor. Experienced third party service providers can improve lease abstractions significantly by integrating right technology coupled with robust workflow and review management process and platforms and well-trained resources.
Improving data management to drive better portfolio performance
Improving lease abstraction process of course helps ensure all the critical information is accurately summarized, dates and deadlines are met on time, and lease obligations are fulfilled whether by both – landlords or the tenants. It allows property managers to ensure proactive maintenance, collection and recoveries and help efficiently manage the portfolio. This in turn improves cash flow, operations and tenant experience, three strategically critical aspects that underpin sustenance and growth.
Powering growth through collaboration
As companies ramp up to navigate the next wave of technology influences and drive growth, leading consultants are encouraging CRE owners to partner with specialized service providers to achieve complex, global, and competitive business goals. Such collaboration can help access industry expertise, tech talent and sophisticated platforms through modern and flexible delivery models at a fraction of a cost and take advantage of collective talent pool and skillset.
At Springbord we have been helping commercial real estate owners across the globe achieve their objectives effortlessly and timely. If you wish to know more about how you can get started on improving your lease abstraction process, talk to us today.
